The State of Employee Engagement 2023
24 Nov, 2022
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Most of us want our workforce to be happy, engaged, and motivated. But more than just a nice bonus, a positive employee experience is critical to your bottom line. In fact, by prioritising employee experience and effectively engaging your employees, you can boost profitability by as much as 21%.
Sound good? Let’s take a closer look at employee experience and how to measure and make the most out of your employee experience strategy with a well-honed employee experience survey.
Employee experience covers all aspects of the employee lifecycle and a worker’s interactions with your organisation. This includes everything from the people in their team, the culture and work environment, their relationships with management, and the technology that they use,
Employee experience management is important for several reasons. Not just because investing in and caring for your people is a good thing to do, but because it ultimately leads to greater business success.
Here are some benefits you can expect when you prioritise employee experience.
When employees are engaged they can be as much as 13% more productive.
A strong sense of community and belonging is important for employee satisfaction and retention. As much as 62% of job leavers quit due to toxic company culture, so it’s important to get right.
Job seekers and current employees value a positive employee experience, including a supportive workplace, an attractive benefits package, and good-quality tech.
Stress-free and energised workers are far more positive and productive in the workplace. Building a positive employee experience that prioritises well-being is good for people and profits.
When developing an employee experience strategy it’s crucial to establish where you are before you start making changes.
By collecting data and employee insights you can better understand where improvements can be made and where to target your efforts. Some key employee experience metrics include the following.
Staff are more likely to stick around when they feel happy and motivated. Low retention rates indicate a negative employee experience.
The eNPS captures how likely your workforce is to recommend your organisation as a great place to work. It’s a useful temperature check on how your employees feel about the company.
Teams that are physically and mentally healthy and show up consistently are more productive. Low absenteeism rates indicate a positive employee experience.
Happy employees are more productive and more likely to achieve their goals. Measuring productivity, like progress towards or achieving goals, is a great way to check general happiness at work.
Rather than guessing, capture data and insights that more accurately tell you what you’re getting right and what you need to improve by strategically crafting an employee experience survey.
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An employee experience survey is designed to measure various qualitative and quantitative employee experience metrics to help senior leaders better understand how happy, satisfied, and engaged the workforce is.
Using the survey results, leaders can develop an employee experience strategy to target improvement areas and track interventions’ success. Typically an employee experience survey is carried out annually.
An employee experience survey is usually created and managed by HR leaders, but senior leaders across the organisation should have input into the survey, encourage team participation, and take responsibility for employee experience management in their respective business areas.
An employee experience survey should be tailored to your people and organisation, but to get you started we’ve created a list of 20 questions that can help you better understand and improve your employee experience.
Want to dive deeper into your employee value proposition (EVP)? Consider adding more targeted EVP survey questions.
Used well, surveys can be an incredibly effective way of gaining invaluable insights into your employee experience. Other key benefits of conducting employee experience surveys include:
As well as making sure you ask the right questions, follow these other hints and tips to make sure you get the most out of your employee experience survey.
Every company is unique, so what makes your employee experience exceptional will depend on various factors including the size of your team, the industry you work in, and what your staff value. Take the guesswork out of improving your employee experience by investing time in well-crafted employee experience surveys.
Want to take it to the next level and make it even more engaging? Why not capitalise on interactive technology like Seenit’s User-Generated Video solution as a more direct and engaging way to conduct an employee experience survey.
Join some of the world's largest enterprises already using Seenit to create User-Generated Video.
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