Customer success
Dedicated customer success team that's there for you every step of the way. We empower you and your community to become storytellers.
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Meet our customer success team
Grow with Seenit
From strategic implementation and onboarding, to success plans and premiere service, we make sure you get the best value out of Seenit.
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Success planning
From guided onboarding to getting your team up and running, we’re here to ensure your success
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Superb support
Tailored help, support, and guidance for your evolving business needs
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Human first
We get to know you, your business, and your goals to tailor our approach for you
Empowering you to
Our team offers a combination of broad expertise and deep product knowledge to make sure you get the best value out of Seenit.
Example from Trustpilot
With customer success at Seenit, you get so much more than just a point of contact and someone to speak to. We'll proactively guide you to ensure you are set up for success by using our platform to its fullest.
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Dedicated Customer success Manager
It’s like having your own Seenit insider join your team. Our CSM's proactively guide you and your content creation
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Ideation sessions
We'll help you not just with ideas but with getting final videos worth talking about
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Proactive monitoring
Uncover issues ahead of time and, through regular health checks, continually optimise your solutions.
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Strategy not tech support
Your customer success Manager will be your advocate, listening to your needs and providing expert advice
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Success plans
Set and agree on strategic business objectives and success plans with your CSM
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Implementation support and SLAs
With 99.99% uptime, our expert team will guide you so that you’re up and running in no time — from setup to rollout and beyond
“For Lifeplus we have found a tool that supports our content strategy, to create authentic, genuine content, filmed through the eyes of our staff and our customers.”
Faye Elmore, Senior Customer Marketing Manager
Success stories
See how our customers are growing their businesses through User-Generated video
Amazon has been using Seenit since 2018. Amazon's Employer Brand and Recruitment teams have the challenge of being the fastest growing team in the world so needing to hire at volume, while also competing against the likes of Apple and Google for the best talent in the tech space. On top of this, Amazon needed to increase trust with the brand and demonstrate their commitments to issues such as diversity and inclusion and climate change, in order to appeal especially to younger generations of talent.
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Before Vodafone had the tool Seenit, they were only able to film people in one office. Now, they can spread it globally across all markets and get that sense of inclusion and diversity
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H&M North Europe uses Seenit to strengthen their regional community feeling through locally relevant material. As well as showing common ground and a shared sense of direction between colleagues working in different countries. Seenit has helped H&M break down geographical barriers between colleagues across 7 countries.
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